Novell and Open Source

A decent read about some of the issues Novell may face as they embrace Open Source.  I find it interesting that OSS may be what is finally able to pull Novell out of the gutter.  One other thing I find interesting is that the main stream press is still saying things like:
"The perception that Novell is abandoning the NetWare OS in favor of Linux could accelerate the erosion of its customer base, particularly among companies not ready to gamble on open source."
What I would like to know is, at what point will Open Source no longer be considered a "gamble"?  We have OSS companies that are profitable (proving the model works), have major companies moving to Linux themselves and even have governments, which tend to be slow to adopt anything, making the switch.  Linux and Open Source are here to stay.  It's not a fad.  It's not a fluke.  The paradigm has shifted.
--jeremy